My flight is cancelled. What are my rights?

I bought a plane ticket to a destination that I chose but my flight is cancelled. It’s good to know that if I have problems with flights departing from or arriving in countries in Europe, I have rights that are regulated by the European Union. Cases in which the airline does not pay any compensation […]

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I shop online. What are my rights?

Today online shopping is part of my daily routine but what are my rights as a consumer and how can I protect them? It’s important not to forget that all the rules below concern only professional traders but not persons who sell personal belongings. So if I’m shopping at Ebay I can’t rely on the […]

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My Reclamation Rights in Bulgaria

What if I buy something in Bulgaria and after that it turns out that the product doesn’t match what I’ve paid for? Or I notice that it has defects (for example there is a missing part from the TV or the heel of the shoe is broken)? Here comes my right for reclamation. I have […]

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